Each customer now has a dedicated team to provide assistance. You get more than one account manager; you have a team ready to serve you.
We have evening coverage M-F 8am – 7pm, as well as holiday and weekend phone support staffed with live people to assist you.
Streamline is focused on providing the best tools to our customers and to our Customer Care team.
We are an industry leader when it comes to learning materials and content. We will continue to expand on the library of content available.
We are investing in the education of our employees. We aim to provide the most knowledgeable and seasoned Customer Care team in the industry.
Streamline is investing heavily in performance, security and product quality assurance to ensure that our software operates at the highest standards.
We value and appreciate your business. Over the next several weeks and months we will ask you and your team for feedback. This will be done with a series of calls, emails and automated surveys. We encourage you and your staff to participate; this feedback is critically important to us.
“Customer Care is not just a thing that we do, it is who we are.”Sagri Obregon | Chief Operations Officer
Thank you for being part of the Streamline Family.