Job Purpose

We are looking for a detail oriented, quick-thinking, driven Software Integrations Tech Support who thrives on personal and professional development. We want someone yearning for longevity and loyalty to our growing company. This position has a lot of opportunity for growth.

Duties and Responsibilities

  • Provides a high level of customer support within a robust software system.
  • Ensures that technical and quality standards are enforced throughout the integration life-cycle.
  • Address concerns and resolve problems in a timely fashion while collaborating with the leadership team.
  • Build and maintain a long-term relationship with our integration partners and clients.
  • Gains an understanding of our clients and partner organizations; impact on overall business, their goals, and their pain points
  • Understands the role of the department in the overall strategy and sets objectives that are aligned with this role
  • Gather and document integration requirements.
  • Continuously keeps up on vacation rental industry trends, direction, and opportunities.

Qualifications

Preferred:

  • Bachelor’s degree (BS) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Knowledge of API languages including JSON and XML.
  • Posses a positive, can-do attitude above all.
  • Experience as a gamer.

Required:

  • Enthusiast, strong work ethic, and positive attitude.
  • Self-starter attitude with the ability to think creatively and take initiative in any environment
  • Ability to set and achieve goals and meet deadlines.
  • Professionalism and clarity in your verbal and written communication skills.
  • Ability to convey complex technical material in an easily understood manner.
  • Superior time management and follow up skills.
  • Quick learner, detail oriented, team player.

Compensation/Benefits/Culture

  • The position offers a competitive salary.
  • Medical, dental, vision, life insurance and disability, PTO and 401k with company match.
  • Relaxed environment, fun and engaging company events.
  • Possible travel.

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