For Cottages on the Key, a luxury vacation rental company in Siesta Key, Florida, organization and insight are essential to success. With properties that cater to discerning travelers, Tim Reinhardt, Director of Sales and Marketing, needed a software solution that could unify his team’s sales, guest communication, and property management processes.
Nearly four years later, Streamline has become the system that keeps everything running smoothly, empowering Tim’s team to stay proactive, data-driven, and guest-focused.
Hear from Tim
The Challenge: Centralizing a Complex Sales Pipeline
Cottages on the Key receives leads from multiple sources. Managing and tracking them manually made it difficult to maintain consistency and efficiency across the sales team.
Tim needed a single platform that could bring all of those leads together to ensure no opportunity was missed, and every guest inquiry could be handled promptly and professionally.
The Solution: Streamline as the Central Hub
Streamline provided exactly what Tim’s team was looking for: a centralized hub for operations.
“We have multiple lead sources, so when everything comes together, our sales team can effectively take action and create a better experience for the guests,” Tim says.
By consolidating all leads into a single, customizable pipeline, Streamline allows the sales team to stay organized and operate with the confidence that every potential guest receives timely, attentive service.
Tim also highlights Streamline’s intuitive dashboards as a major advantage:
“For me, the dashboards are key. They allow me to know exactly where we are today, where we’ll be in a week, and where we’re trending for the year.”
With these tools, Tim can monitor daily performance, anticipate future trends, and make informed decisions that keep the business ahead of the curve.
The Results: Data, Direction, and Efficiency
For Cottages on the Key, Streamline has transformed sales and operations into a cohesive, insight-driven process.
“Streamline is dynamic. It’s the central point where all of our activity happens. We can do a lot of different things and integrate with other systems, making it the central hub for all our operations.”
From sales forecasting to lead management and system integrations, Streamline keeps every function connected—helping Tim’s team deliver a seamless guest experience while optimizing internal workflows.
Streamline in Three Words
When asked to describe Streamline, Tim doesn’t hesitate: “Intuitive. Functional. Dynamic.”
The words perfectly capture what Streamline brings to his business: an adaptable, intelligent system that simplifies complex processes and powers growth.
Your Central Hub for Success
For Cottages on the Key, Streamline has become more than just software—it’s the backbone of their business operations. With powerful dashboards, centralized lead management, and seamless integrations, Streamline gives property managers the insight and organization they need to excel.
Ready to make Streamline the hub of your operations? Discover how our platform can help you stay organized, improve sales, and scale your business with confidence.