Features
Streamline’s Feature List
CRM & Lead Management
Our next generation CRM includes all of the most important tools to communicate to guests and owners effectively and keep them happy. Use the unified inbox to save time by managing emails, texts, chats and OTA messaging in one place. Streamphone is a powerful phone system that allows for instant information on who is calling and much more. Your sales team will love the lead management system which allows them to improve conversions and generate more bookings. Save time and money with our automated document trigger system which includes welcome emails, e-signatures, and marketing communications that will make sure your company’s work-flow is optimized.
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Phone System
Streamphone will help your company improve efficiency and convert more bookings. Instant client data that ‘pops up’ on your screen will allow your agents to maximize the revenue generated for each call and enhance the customer experience when booking. Streamphone also allows for phone recording and analytics that will give valuable feedback on your agents’ performances. Your team can also utilize push notifications to give important information to the guest including door codes and wifi codes in a timely manner. And all of this is seamlessly integrated into the Streamline CRM to ensure that valuable guest information is organized.
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Revenue Management
Our wide variety of revenue management tools and services will help make sure your company is not leaving any money on the table. Use our dynamic pricing toolset to ensure rates are optimized and all with a few clicks. Our highly experienced RevMax MD management division provides an educational revenue management bootcamp and consultation services that will help maximize bookings. Our team relies on several great data partners to ensure the use of the best industry data when helping our clients with pricing.
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Triggers & Automation
Automate reservation and communication processes with Streamline automation tools and triggers. Manage aspects and stages of current reservations whether it be communicating with guests or sending and receiving signatures for reservation documents. Market to existing clients with advanced targeting tools within the Streamline communication center by sending the right message to the right guest at the right time. The automation tasks are endless and will help minimize and Streamline your workflows.
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Distribution Channels
Along with the industry standard top connections to Vrbo and Airbnb, we provide a near limitless option for the distribution of inventory. Making sure your listings are diversified across a wide variety of channels can ensure your maximizing your revenue. We offer direct connections to a variety of well-known OTAs and niche OTAs that include HomeToGo, Trip Advisor, and Booking. Additionally, we connect to a variety of channel manager partners that distribute to 100s of additional channels. Our clients are ensured to find travelers of all types with the incredible variety of distribution options.
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B.I. Reporting
We offer a wide variety of reporting that allows users to gain valuable insight into their organization. Pull accurate occupancy data to help with financial forecasting. Pinpoint problem areas with operational reports. Ensure accounting accuracy with a huge choice of accounting reports. Track the success of marketing campaigns or the performance of your sales team. Whether it’s sales and marketing, operations, or security, our reporting suite has your organization covered.
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Integration Marketplace
We have developed the industry standard for API connections to all of the top distribution channels (Vrbo, Airbnb, Booking.com, Trip Advisor) and channel managers in the industry. We also have direct connections to many of the top specialty and regional OTA’s. Our clients can also connect to the top industry providers for payment solutions, insurance, dynamic pricing, guest marketing, property care & operations, home automation, website/SEO/marketing, and more. Build your business the way you want to build it with limitless connectivity choices.
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Reservation Portal
Our intuitive reservation management system will always be the backbone of Streamline. The quickbook feature makes booking reservations and handle concierge requests quickly and easily. The tapechart allows for a simple drag-and-drop process for adding, deleting, or moving reservations. Increase your conversion rates and maximize revenue by using our informative quote feature to answer guest inquiries.
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Homeowner Aquisition
For those looking to grow their portfolio, Streamline offers the industry standard for adding new Homeowners. Market to homeowners effortlessly with a variety of digital marketing tools. Utilize the CRM to ensure leads move through the acquisition pipeline. Sign prospective homeowners with ease utilizing the automated E-Contract. Enjoy the same fast growth that many of our clients experience when switching to Streamline.
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Property Care
Ensure your housekeeping and maintenance teams work smoothly and efficiently. Our Property Care app allows task assignment, tracking, and quality control, and all at your fingertips. Save countless hours and ensure top quality with your companies cleans and maintenance requests. Use the app to upload pictures to ensure tasks are completed properly and to keep owners informed of what is going on with their property. For those with multilingual staffs, use the multilingual feature to ensure tasks are communicated to your team properly.
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Guest Satisfaction
We understand the value of good reviews and provide all the necessary tools to manage your reviews. Our automated trigger system can ensure your capturing and leveraging your happiest guests. Use our guest survey feature to gather valuable feedback to improve your guests’ experience on your properties. Push reviews to your website and/or your OTA seamlessly with our automated system.
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Trust Accounting
Our flexible accounting suite will ensure the accurate tracking of your money including owner monies, advanced payments, vendor payables, and taxes. Our payables system allows users to pay through ACH, check, and NACHA. A suite of reports that include owner transaction details, revenue pacing/forecasting, and profit analysis helps keep your accounts balanced and in trust. We have every facet of your accounting operation covered.
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Concierge
Our platform offers even more ways to ensure guest satisfaction and maximize revenue. Seamlessly add chargeable amenities to your properties to generate new revenue streams. Empower your reservationists to upsell to guests and enrich their experience with tours, activities, equipment rental, firewood, or many other choices. Happy guests will enhance customer loyalty and maximize return bookings.
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Travel Agent
Coming soon
Conversion Websites
We integrate with the most experienced website companies in the vacation rental industry, who all specialize in vr websites. Streamline integrated websites feature high conversion rates by being designed for speed, security and mobile responsiveness. They also include design architecture that helps with search engine optimization (SEO) to push new travelers to your properties. Attract new homeowners with a beautiful website built to increase bookings.
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Open API
Distribute your portfolio without limitations. Our Open API program allows clients to connect with partners of their choice. Our clients can also access the API to build their own website or custom applications. They can also provide access to a partner looking to develop the application on their behalf. Our PartnerX portal makes it easy to gain access to all of the necessary API information to ensure the development goes smoothly.
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