WHAT DO I DO IF MY BOOKINGS ARE LOW?!

Mar 6, 2016 | CEO Blog

There are so many changes in vacation rentals today. We all used to rely on lead requests coming in from VRBO or Homeaway, and we would do our best to convert those. We also had the flipkey leads, vacationrentals.com leads. All of a sudden, those leads are drying up and the bookings coming directly into the system are just not going to help you survive.

It is time to dig into your bag of tricks. I know many companies who live and die through newsletter marketing. There is a big different between newsletter marketing and spam. You have to be very careful. I have a lot of experience with previous companies where newsletter marketing was critical to our success. We did many studies on the effective of marketing campaigns based on how often we sent out emails. It turns out that if you email someone more than every two weeks, you begin to lose their interest. Even worse, people will start to mark you as spam. That is the worst possible thing you could have happen. As people declare you a spammer, your email delivery rates start to drop significantly. In the case of Google, it is a click away. You get marked as spam, Google starts to throttle your emails. Did you know that you can only send in a certain amount of emails into Google per a predefined amount of time? This is one of their techniques to prevent spamming. If you try to send in 1000 emails within 5 minutes, they do not allow all of the emails to go through. Isn’t that great, we don’t even know who is getting our emails any more!

In the good old days, you could send an email to anyone. Spam filters did not matter. They did not really exist. A few important tips when it comes to marketing emails is to stay away from spam triggering words. Check out the list of 100 words that trigger spam. Any use Free quote? Limited Time Offer? The best rates? Dear friend? Congratulations? Click below? Lowest price? Keep reading, it gets better ;).

 

4UClaims you are a winnerFor instant access
Accept credit cardsClaims you registered with Some Kind of PartnerFor just $ (some amt)
Act now! Don’t hesitate!Click belowFree access
Additional incomeClick here linkFree cell phone
Addresses on CDClick to removeFree consultation
All naturalClick to remove mailtoFree DVD
AmazingCompare ratesFree grant money
Apply OnlineCompete for your business                 Free hosting
As seen onConfidentially on all orders                 Free installation
Auto email removalCongratulationsFree investment
Avoid bankruptcyConsolidate debt and creditFree leads
Be amazedCopy accuratelyFree membership
Be your own bossCopy DVDsFree money
Being a memberCredit bureausFree offer
Big bucksCredit card offersFree preview
Bill 1618Cures baldnessFree priority mail
Billing addressDear emailFree quote
Billion dollarsDear friendFree sample
Brand new pagerDear somebodyFree trial
Bulk emailDifferent reply toFree website
Buy directDig up dirt on friendsFull refund
Buying judgmentsDirect emailGet It Now
Cable converterDirect marketingGet paid
Call freeDiscusses search engine listingsGet started now
Call nowDo it todayGift certificate
Calling creditorsDon’t deleteGreat offer
Can’t live withoutDrastically reducedGuarantee
Cancel at any timeEarn per weekHave you been turned down?
Cannot be combined with any other offerEasy termsHidden assets
Cash bonusEliminate bad creditHome employment
CashcashcashEmail harvestHuman growth hormone
CasinoEmail marketingIf only it were that easy
Cell phone cancer scamExpect to earnIn accordance with laws
Cents on the dollarFantastic dealIncrease sales
Check or money orderFast Viagra deliveryIncrease traffic
Claims not to be selling anythingFinancial freedomInsurance
Claims to be in accordance with some spam lawFind out anythingInvestment decision
Claims to be legalFor freeIt’s effective
Join millions of AmericansNo questions askedReverses aging
Laser printerNo sellingRisk free
Limited time onlyNo strings attachedRound the world
Long distance phone offerNot intendedS 1618
Lose weight spamOff shoreSafeguard notice
Lower interest ratesOffer expiresSatisfaction guaranteed
Lower monthly paymentOffers couponSave $
Lowest priceOffers extra cashSave big money
Luxury carOffers free (often stolen) passwordsSave up to
Mail in order formOnce in lifetimeScore with babes
Marketing solutionsOne hundred percent freeSection 301
Mass emailOne hundred percent guaranteedSee for yourself
Meet singlesOne time mailingSent in compliance
Member stuffOnline biz opportunitySerious cash
Message contains disclaimerOnline pharmacySerious only
MLMOnly $Shopping spree
Money backOpportunitySign up free today
Money makingOpt inSocial security number
Month trial offerOrder nowSpecial promotion
More Internet trafficOrder statusStainless steel
Mortgage ratesOrders shipped by priority mailStock alert
Multi level marketingOutstanding valuesStock disclaimer statement
Name brandPennies a dayStock pick
New customers onlyPeople just leave money laying aroundStop snoring
New domain extensionsPlease readStrong buy
NigerianPotential earningsStuff on sale
No age restrictionsPrint form signatureSubject to credit
No catchPrint out and faxSupplies are limited
No claim formsProduced and sent outTake action now
No costProfitsTalks about hidden charges                 
No credit checkPromise you …!Talks about prizes
No disappointmentPure profitTells you it’s an ad
No experienceReal thingTerms and conditions
No feesRefinance homeThe best rates
No gimmickRemoval instructionsThe following form
No inventoryRemove in quotesThey keep your money — no refund!
No investmentRemove subjectThey’re just giving it away
No medical examsRemoves wrinklesThis isn’t junk
No middlemanReply remove subjectThis isn’t spam
No obligationRequires initial investmentUniversity diplomas
No purchase necessaryReserves the rightUnlimited
Unsecured credit/debtWe honor allWill not believe your eyes
UrgentWeekend getawayWinner
US dollarsWhat are you waiting for?Winning
Vacation offersWhile supplies lastWork at home
Viagra and other drugsWhile you sleepYou have been selected
Wants credit cardWho really wins?Your income
We hate spamWhy pay more?

 

At this point, you are probably wondering what should I do?  Did you know that a high percentage of emails with images do not load the images?  Online email editors today do not automatically load images.  That means that these beautiful emails that you might be sending out with just images, could be one blank box.  One way around that is to have a ‘Click here to view email’.  That will take them to a website where they will see the image of the email.  Before we go any further, let me look for those words above……  I think you might get away with that one.
Streamline offers a bulk mail feature which I feel is probably the best marketing tool available.  Imagine you are having a bad February.  You are just not getting enough sales….  Who would you try to contact as soon as possible?  How about the people who booked with you during the month of February the past few years.  People tend to make trip decisions around similar times each year.  Don’t miss out on tricks that can land you more business.
Now, there are many reports that will make a world of a difference in the success of your company.  Revenue forecasting report, how am I doing for future bookings in comparison to last year.  If you are struggling in May, start with an initial email to get clients who stayed with you during May in the past to return!  Don’t give away the farm just yet….  Let’s see what that does.  Then, as you start getting closer, you might want to hit that same list with a discount.
These marketing strategies are available to you through Streamline.  Remember, GUESTS and OWNERS….  Never forget the people that will make you successful.  Keep guests happy, they will return.  Call them after they check in and make sure everything is ok.  It is a quick call that will make a big difference.  Call them a few days before their trip, make sure they are ready for their trip.  Stand out above the rest!  Make a difference in the eyes of your guests.  Impressions can last a lifetime.  Just imagine if you could get your repeat business to 80%?  I have seen it and it is not by accident.  It is done by paying attention to the little things that matter to them.
I could go on and on talking about satisfying owners, but I think we get the idea.  Do your best and work hard to solidify your future.  HAPPY GUESTS & HAPPY OWNERS = HAPPY PROPERTY MANAGERS!
-Carlos Corzo, CEO